Britni Jackson is an accomplished Product Management professional who brings over a decade of expertise in identifying and addressing challenges to addressing compelling B2B and B2C challenges. She is deeply passionate about optimizing internal tools, refining processes, and empowering operational teams, with a specific focus on enhancing the customer support experience. A staunch customer advocate and strategic thinker, Britni excels as an operational visionary and empathetic collaborator, adept at fostering a strong product mindset across diverse organizational landscapes.

In addition to her professional achievements, Britni shares her knowledge and passion by teaching Product Management to aspiring professionals, enriching the next generation of product leaders with her insights and experience. Furthermore, she actively pursues her passion as an actor, infusing her work with creativity, empathy, and versatility, showcasing her dedication to her professional and artistic endeavors.